Agrigento Olive Tree Candle

When burning your candle for the first time, allow it to burn for 2 to 3 hours, until the top layer of the wax has completely melted. This will prevent the wax from tunneling around the wick. When burning the candle after the first burn, do not let it burn for over 3 hours at a time. Ideally, we recommend keeping the wick trimmed to 1/4 inch at all times to prevent the candle from emitting smoke or the wick falling into the wax. After each burn, see that the wick is centered in the wax. This will also ensure that the glass does not overheat. The wick and flame should never be touching the glass. When approaching the end of the candle, leave ¼ inch of wax unburned and ensure you are not burning the candle for more than 3 hours. The glass can get overheated without the presence of wax and break.

RETURN AND EXCHANGE POLICY

In Store Purchases Return & Exchange Policy

Regular Priced Merchandise

Within 10 days of purchase, you can return your item and receive a refund to the original method of payment. Within 21 days of purchase, you can exchange your item or receive a merchandise credit.

Sale Merchandise

All sale and discounted items bought in store are final sale.

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Online Purchases Return & Exchange Policy

Regular Priced Merchandise

You can receive a full refund within 10 days from the shipping date or merchandise credit on an eGift Card within 21 days from the shipping date. After 21 days, we will no longer accept returns.

We are not able to offer exchanges online. We recommend returning your order and placing a new order online.

Sale Merchandise

Sale items are final sale, unless otherwise indicated. No refunds or exchanges.

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International Orders (USA & Europe)

We offer international shipping to Europe and the United States. Any applicable duties or taxes are not included at checkout and will be the responsibility of the customer upon delivery.

Note: International orders are final sale and cannot be returned.

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Return and Exchange Conditions

For all returns or exchanges: 

• Items must not be washed, worn or damaged.
• All original tags must be attached.
• A valid receipt must be presented.
• Shoes must be in original box.

The following items are final sale and not eligible for return or exchange:

• Sale items
  
• Water Bottles
• Candles
• Intimates
• Hosiery
• Hair Accessories / Hats
• Fragrances
• Face & Body Tools
• Skincare Products (Face & Body)
  

Gift-With-Purchase (GWP) promotions are eligible for exchange or store credit only. 

Swimsuits

Swimsuits are eligible for exchange only as long as tags and hygienic label are intact.  

Gift Cards

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card.

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Steps To Returning An Online Order

Note: A return postage fee of $12.00 will be deducted from your refund.

1. Email hello@ownyourpermission.com with your order number and item(s) being returned.
2. Pack and ship your return with the provided return label.
3. Be sure to have your package sent off within 30 days of your shipping confirmation email.

Once we receive your package, we’ll process your return. This could take up to 7-10 business days. You'll receive an e-mail notification to let you know the refund has been processed.